Work done manually,
done for you.

A manual job becomes an automation we build and run. You see the process, you see it working, and you keep the benefit.

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https://harbour-dental.betteroutcomes.ai

Your processes2 hours a week

Chasing overdue invoices

Every Monday, done manually. This is what it takes today.

ExportPull overdue invoices from accounting20 min

CheckLook up each customer before writing45 min

WriteA reminder for each, in the right tone35 min

Send and logSend, then note it in the account20 min

The automationBuilt by us

Overdue invoice chase

Runs on its own. Asks you where it should.

Every Monday, 8:00Starts by itself

Trigger

Finds overdue invoicesFrom your accounting system

Reads

Writes each reminder in your toneChecks the customer history first

Drafts

Asks you for anything over $5,000You approve, change or decline

Your yes

Sends and logs itEvery send is recorded

Sends

RunsThis week

Monday 8:00

14 overdue invoices found.

Sent11 reminders, each logged to the accountDone

Waiting3 over $5,000, waiting for your yesYour yes

Skipped1 customer on a payment planHeld

Last week13 found, 13 sent, 2 paid the same dayDone

ResultsSince go-live

What changed

Against the starting point we measured before we began.

10 minA week, was 2 hours

61%Paid within 7 days was 38%

0Reminders missed

Hours a week0.2

Paid in 7 days61%

Before38%

Illustrative screens, invented data.

From a manual job to one that runs itself.

We build it and run it. You never touch the tooling.

Diagnose

We watch the job as it is done today, and measure how long it takes and where it goes wrong.

Blueprint

The steps, what runs on its own, and where a person says yes. Fixed price, with a pilot that has written failure criteria.

We build it

Built and tested by us on your past cases.

We run it

Hosted and watched by us, with every run recorded and one step to switch it off.

It works inside the tools you already use.

Your systems stay yours. The automation connects to them and never replaces them.

What it reads and writes

AccountingInvoices, balances, payments

Email and calendarMessages, meetings, reminders

CRM and formsCustomers, enquiries, requests

SpreadsheetsThe files the job lives in today

The automation

Built, tested and run by us. Every run recorded, with one step to switch it off.

How it reaches you

ApprovalsA person says yes where money or reputation is at stake

EmailReminders and results in the inbox

WhatsAppAsks you on the phone, where it should

The run recordEvery run, send and decision, kept

What you receive.

A mapped processThe job written down step by step, before and after.

A working automationBuilt, tested and running in your systems.

A run recordEvery run, every send and every decision, kept.

A results noteTime saved and outcomes, against the starting point.

Tell us the challenge.

We deliver business outcomes. Our consulting diagnoses the problem, blueprints define the change, and our agents deliver better outcomes.